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• As the retail landscape evolves, factors such as workforce dynamics and labor shortages disrupt store operations.
• Changing Workforce Dynamics: The rise of the gig economy and flexible work arrangements has made the retail workforce more transient and unpredictable. 51% of U.S. employees are ready to sacrifice between 10-20% of their salary for more flexibility.
• Widening Skilled Labor Shortage: Finding and retaining employees with the necessary skills and experience to perform complex retail operations is becoming increasingly difficult. 686,000 people resigned from employment in the retail industry in November 2021.
• Manual Process Complexity: Optimizing manual processes is challenging for retailers due to the intricate tasks and procedures involved in managing store operations.

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